World-wide hardware and software technical support is available to Spansion customers in this recommended order:
The Ask Spansion knowledgebase provides self-help access to a wealth of easily searchable technical information to answer your product questions.
Technical Support Web Form (email)
This web form will help ensure that the required information is collected and sent to our engineers, facilitating a quicker, more precise response. We encourage you to search through our growing number of solutions since many of your questions may be answered there. If your answer is not available, you can click on the available link to send in your request.
You may call Spansion Engineering Solutions (SES) during our operating hours shown below. Please be prepared to provide information such as Device OPN, application type, and detailed description of the issue.
Tel: +1 408 616-2003, or +1 877 FlashHelp (877 352-7443)
SES Operating Hours:
Monday - Thursday: 8 a.m. - 5 p.m. PST
Friday: 8 a.m. - 3 p.m. PST
Except USA major holidays
SES Headquarters address:
915 DeGuigne Drive
PO Box 3453 M/S 9
Sunnyvale, CA 94088-3453, USA